It’s been pretty quiet here on the blog over the past couple of months, and now you know why: Because we’ve been working hard on updating our website! That’s right, we're launching our new, redesigned website on Tuesday, October 18.
• Current accounts will be moved over, but you'll have to reset your password. When you first visit the new site, there will be a link at the top of the homepage for you to enter your email address and reset your password so you can log in. We're giving all retail customers 100 bonus Reward points just for resetting your passwords!
• Order history from within the last 3 years will be moved over. You'll be able to view your order account's history within the last 3 years. Note that it may take up to 24 hours before your order history is visible in the new system after we move over to the new site.
• The new site has tons of new features to make your online shopping experience more efficient, convenient, and enjoyable. In addition to making updates based on our current customers' feedback, we've also come up with some additional new features that we think you'll love.
• The new site will look different from the current site. We'll have a link to a site overview with a brief video tour on the homepage after launch explaining how to use some of the new features. I know that change can be hard sometimes, but our goal is to change the site for the better--both simplifying and enhancing the online shopping process.
Let us know if you have any questions or issues after launch. Contact us at firstname.lastname@example.org if you need any assistance with your account after the new website is live. You can also always contact us through our Facebook page or give us a call at 817-750-2739. If do you call and we’re on the other line, feel free to leave a message and we will get back to you.